slotsph Terms & Conditions

1 Introduction

These Terms & Conditions ("Terms") govern the relationship between slotsph ("the Platform," "we," "us," or "our") and any individual ("you," "the User," or "the Player") who accesses, registers on, or uses the slotsph online gaming platform accessible at slotsph.io and its associated mobile application ("the App").

slotsph is an online slot gaming platform operated for the benefit of Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Iloilo, Cagayan de Oro, and all other regions of the Philippine archipelago. The Platform operates in compliance with applicable Philippine gaming regulations and the oversight framework of the Philippine Amusement and Gaming Corporation (PAGCOR).

These Terms should be read in conjunction with the slotsph Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and slotsph.

2 Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the registered user account created by a Player on the slotsph platform.
• "Balance" means the total of real-money funds held in a Player's Account at any given time, excluding bonus funds unless otherwise specified.
• "Bonus Funds" means any promotional credits, free spins, or other incentives credited to a Player's Account subject to wagering requirements.
• "Deposit" means a transfer of real Philippine Peso funds from a Player's designated payment method into their slotsph Account Balance.
• "Game" means any online slot game, fishing game, or other gaming product made available through the slotsph platform.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body overseeing gaming activities in the Philippines.
• "Platform" means the slotsph website, mobile application, and all associated services and features.
• "Withdrawal" means a transfer of real-money funds from a Player's slotsph Account Balance to their designated payment method.

3 Eligibility

To register and use the slotsph platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is a mandatory requirement under PAGCOR regulations governing online casino-style gaming in the Philippines. Underage gambling is strictly prohibited.
• You must be a natural person. Corporate entities, trusts, and other non-individual legal persons may not register as Players.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of slotsph, nor an immediate family member of any such person.
• You must not be subject to any self-exclusion order, whether imposed by slotsph or by any applicable regulatory authority.
• You must have the legal capacity to enter into a binding agreement under Philippine law.

slotsph reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by slotsph may result in the suspension or closure of your Account and the withholding of any pending withdrawals pending verification.

4 Account Registration

To access real-money games on slotsph, you must create a registered Account. The following conditions apply to Account registration:

• One Account per Player: Each individual may hold only one active slotsph Account. The creation of multiple Accounts by the same individual is strictly prohibited and constitutes a material breach of these Terms.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and contact details. Providing false or misleading information is a breach of these Terms.
• Account Verification: slotsph may require you to complete a Know Your Customer (KYC) verification process before permitting deposits, withdrawals, or continued gameplay. Verification documents may include a government-issued Philippine ID (such as a PhilSys National ID, passport, driver's licence, or SSS/GSIS ID), proof of address, and proof of payment method ownership.
• Account Currency: All slotsph Accounts are denominated in Philippine Peso (PHP / ₱). No other currency is accepted.
• Non-Transferability: Your slotsph Account is personal to you and may not be transferred, sold, or assigned to any other person under any circumstances.

5 Account Security

You are solely responsible for maintaining the security and confidentiality of your slotsph Account credentials, including your username, password, and any two-factor authentication codes. The following obligations apply:

• You must not share your login credentials with any other person, including family members.
• You must use a strong, unique password for your slotsph Account and update it regularly.
• You must notify slotsph immediately if you suspect that your Account has been accessed without your authorisation.
• slotsph will never contact you to request your password through any channel. Any communication purporting to be from slotsph that requests your password should be treated as fraudulent and reported to our support team.

slotsph accepts no liability for losses arising from your failure to maintain the security of your Account credentials, provided that slotsph has not been negligent in the protection of your Account data on its systems. All activity conducted through your Account prior to notification of unauthorised access will be treated as having been conducted by you.

6 Deposits

The following terms govern deposits made to your slotsph Account:

• Accepted Methods: slotsph accepts deposits via GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be added or removed at slotsph's discretion with reasonable notice to Players.
• Minimum Deposit: The minimum deposit amount is ₱100 per transaction unless otherwise specified for a particular payment method or promotion.
• Processing Time: GCash and PayMaya deposits are credited to your Account instantly upon confirmation of payment. Bank transfer deposits may take up to one (1) business day to be credited, depending on the processing times of the relevant Philippine bank.
• Own Funds Only: You may only deposit funds that belong to you. Depositing funds on behalf of another person, or using payment methods that do not belong to you, is strictly prohibited.
• No Credit: slotsph does not offer credit facilities. You may only wager funds that are present in your Account Balance at the time of play.
• Deposit Limits: You may set voluntary deposit limits on your Account through the Responsible Gaming tools available in your Account settings. Once set, deposit limits may be reduced immediately but may only be increased after a mandatory cooling-off period.

7 Withdrawals

The following terms govern withdrawals from your slotsph Account:

• Minimum Withdrawal: The minimum withdrawal amount is ₱100 per transaction.
• Verification Requirement: Withdrawals may be subject to identity and payment method verification before processing. slotsph reserves the right to request supporting documentation before releasing any withdrawal.
• Processing Time: GCash and PayMaya withdrawals are typically processed within five (5) minutes of approval. Bank transfer withdrawals to BPI, BDO, and Metrobank are typically processed within one (1) to three (3) business days.
• Same Method Policy: Where technically possible, withdrawals will be returned to the same payment method used for the corresponding deposit. This is a standard anti-money laundering control.
• Wagering Requirements: Funds credited as Bonus Funds must satisfy applicable wagering requirements before they may be withdrawn. The specific wagering requirements applicable to any bonus are communicated at the time the bonus is offered.
• Right to Withhold: slotsph reserves the right to withhold withdrawal processing pending the completion of identity verification, investigation of suspected fraud or bonus abuse, or compliance with any applicable regulatory requirement.

8 Bonuses and Promotions

slotsph may from time to time offer bonuses, free spins, cashback offers, and other promotional incentives to Players. The following general terms apply to all bonuses and promotions unless specific promotional terms state otherwise:

• All bonuses are subject to wagering requirements that must be met before bonus-derived winnings may be withdrawn.
• Bonuses are valid for the period specified in the relevant promotional terms. Unused bonuses will expire at the end of the validity period.
• slotsph reserves the right to modify, suspend, or withdraw any bonus or promotion at any time with reasonable notice.
• Bonus abuse — including but not limited to the use of multiple Accounts, coordinated play, or exploitation of technical errors — will result in the cancellation of all bonuses and may result in Account suspension.
• Bonuses are intended for recreational players only. slotsph reserves the right to decline to offer bonuses to any Player at its sole discretion.
• In the event of any conflict between these general bonus terms and the specific terms of a particular promotion, the specific promotional terms shall prevail.

9 Game Rules and Fair Play

All games available on the slotsph platform operate using certified Random Number Generator (RNG) technology. The following terms apply to gameplay:

• RNG Certification: The RNG systems used in all slotsph games are independently certified to ensure that game outcomes are genuinely random and not subject to manipulation by slotsph or any third party.
• Published RTPs: The Return to Player (RTP) percentage for each game is published within the game information section. RTPs represent the theoretical long-term return and do not guarantee any specific outcome in any individual session.
• Game Malfunctions: In the event of a technical malfunction during gameplay, the affected round will be voided and any wager placed during the malfunction will be returned to your Account Balance. slotsph's decision regarding the outcome of any disputed game round is final.
• Disconnection: slotsph is not responsible for losses arising from internet disconnection or device failure on the Player's side. Where a game round was in progress at the time of disconnection, the round will be completed according to the game's standard logic and the result recorded on slotsph's servers will be treated as final.
• Minimum Bet: The minimum bet per spin across slotsph games is ₱20. Maximum bet limits vary by game and are displayed within each game's interface.

10 Prohibited Conduct

The following conduct is strictly prohibited on the slotsph platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one Account, whether under your own name or under a false identity.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using the platform if you are under 21 years of age.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform or its games.
• Exploiting software bugs, errors, or vulnerabilities in the platform or any game. Any winnings derived from exploitation of a known or unknown bug are void.
• Engaging in any form of money laundering, fraud, or other financial crime through the platform.
• Depositing funds derived from illegal activity.
• Colluding with other Players or slotsph employees to gain an unfair advantage.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the platform's software or security systems.
• Harassing, threatening, or abusing slotsph staff or other Players through any communication channel.

11 Responsible Gaming

slotsph is committed to promoting responsible gaming among all Filipino players. We recognise that gambling can become harmful for some individuals and we take our obligations in this area seriously.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through their Account settings. These limits are enforced by the platform.
• Loss Limits: Players may set limits on the amount they are permitted to lose within a defined period.
• Session Time Reminders: The platform will notify Players who have been active for an extended period.
• Self-Exclusion: Players who wish to take a break from gaming may apply for self-exclusion through their Account settings or by contacting our support team. Self-exclusion periods range from 30 days to permanent exclusion.
• Reality Checks: Players may enable periodic reminders of the time elapsed and net gaming activity during a session.

If you are concerned about your gaming behaviour or that of someone you know, please visit the slotsph Responsible Gaming page for further information and support resources. Remember: gambling should be entertainment, not a source of income or a way to resolve financial difficulties.

12 Intellectual Property

All content on the slotsph platform — including but not limited to the slotsph name, logo, website design, game graphics, text, software, and all other materials — is the intellectual property of slotsph or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the slotsph platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any slotsph content without prior written authorisation.
• Use the slotsph name, logo, or branding in any manner that implies endorsement or affiliation without prior written consent.
• Create derivative works based on slotsph content or software.
• Use any slotsph content for commercial purposes.

13 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, slotsph's total liability to you in connection with your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by you into your slotsph Account in the thirty (30) days immediately preceding the event giving rise to the claim.

slotsph shall not be liable for any of the following, whether or not slotsph was advised of the possibility of such losses:

• Loss of profits, revenue, or anticipated savings.
• Loss of data or corruption of data.
• Indirect, incidental, special, or consequential losses of any kind.
• Losses arising from your failure to comply with these Terms.
• Losses arising from events outside slotsph's reasonable control, including but not limited to internet outages, power failures, acts of God, or regulatory actions.

Nothing in these Terms shall limit slotsph's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded under applicable Philippine law.

14 Account Suspension and Closure

slotsph reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete identity or payment method verification within the required timeframe.
• Suspected fraud, money laundering, or other illegal activity.
• Suspected bonus abuse or exploitation of platform errors.
• Receipt of a self-exclusion request from the Account holder.
• Regulatory requirement or instruction from a competent authority.

Where an Account is closed due to a breach of these Terms, slotsph reserves the right to withhold any Account Balance pending investigation. Where an Account is closed for reasons other than a breach — such as a voluntary closure request — any verified real-money Balance will be returned to the Player's registered payment method within a reasonable timeframe.

You may request the closure of your Account at any time by contacting the slotsph support team. Voluntary Account closure requests will be processed within five (5) business days.

15 Privacy and Data Protection

slotsph collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By registering an Account on slotsph, you consent to the collection and processing of your personal data as described in the Privacy Policy.

slotsph processes personal data for the purposes of Account management, identity verification, payment processing, fraud prevention, regulatory compliance, and the provision of customer support. slotsph does not sell your personal data to third parties for marketing purposes.

You have the right to access, correct, and request deletion of your personal data, subject to slotsph's legal obligations to retain certain data for regulatory and anti-money laundering compliance purposes. To exercise your data rights, contact the slotsph support team at [email protected].

16 Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the slotsph platform, the parties shall first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days of written notice, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

Nothing in this clause shall prevent slotsph from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its legitimate interests.

17 Amendments to These Terms

slotsph reserves the right to amend these Terms at any time. When material changes are made, slotsph will notify registered Players by email or by displaying a prominent notice on the platform at least fourteen (14) days before the changes take effect, except where a shorter notice period is required by applicable law or regulatory obligation.

Your continued use of the slotsph platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform and may request Account closure in accordance with Section 14.

The most current version of these Terms is always available on the slotsph platform at slotsph.io/terms-conditions. The effective date at the top of this document indicates when the current version came into force.

18 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the slotsph platform, please contact our support team using the details below. All communications must be in English.

For regulatory matters or complaints that cannot be resolved directly with slotsph, you may contact the Philippine Amusement and Gaming Corporation (PAGCOR) through their official channels. slotsph cooperates fully with all PAGCOR regulatory inquiries and oversight activities.